Contact us

For booking help, account access, safety concerns, Booking Credits, or general questions:

Email: support@letmebuddy.com

Signed-in users can also open Support in the app or use in-app chat for booking-related messages.

For privacy questions, data access, correction, or deletion requests, contact privacy@letmebuddy.com. See our Account & data deletion page for self-service options.

For legal notices, terms questions, or regulatory correspondence, contact legal@letmebuddy.com. For formal grievances under India IT Rules redressal practice, see Grievance Officer.

If you believe a minor is using LetMeBuddy or you need to report child safety concerns, email support@letmebuddy.com immediately and see our Child Safety Standards.

• Registered phone number or account email (if you have one)
• Booking number or Buddy username when the issue is about a session
• Screenshots of errors, UPI references, or chat context (no passwords or OTPs)
• A clear timeline of what happened and what you need next

Many questions are answered in our About us page, Return & Refund Policy, and Cancellation Policy. For product tips and safety guides, browse the blog.

If your Buddy has not replied to a booking, use in-app chat first and allow reasonable time before escalating. For harassment, threats, or suspected underage use, contact support immediately — do not wait for a normal booking reply window.

• Terms & Conditions
• Privacy Policy
• Return & Refund Policy
• Cancellation Policy
• Community Guidelines
• Grievance Officer
• Child Safety Standards
• Account & data deletion

We aim to respond to support and privacy emails within 2–3 business days. Safety reports are prioritised. Complex disputes may take longer while we review booking records or payment references.