LetMeBuddy

Account & data deletion

How to request deletion of your LetMeBuddy account and what we remove or retain.

You can request deletion of your account and associated personal data subject to legal and safety retention requirements. Use the in-app account settings where available, or email us from the address associated with your account.

How to request deletion

Submit a request using your registered phone number. We’ll verify ownership via OTP before processing.

  1. Open the LetMeBuddy app and sign in.
  2. Go to Profile / Settings and use the account deletion option if shown.
  3. If you can’t access the app, use the form above or email support@letmebuddy.com and include your registered phone number.

What we delete

After verification, we delete or anonymise personal data that is no longer needed to operate the service, including profile data where applicable, subject to the exceptions below.

What we may retain

We may retain certain records where required by law, for fraud prevention, dispute resolution, or safety (for example, transaction records, minimal booking metadata, or abuse reports) for a limited period. Aggregated or anonymised analytics may also be retained.

Timing

We aim to process verified deletion requests within a reasonable timeframe (often within 30 days), unless a longer period is required by law or exceptional circumstances.

Contact

Questions: privacy@letmebuddy.com (privacy) or support@letmebuddy.com (support).

Last updated: February 22, 2026

If you have questions about this policy, contact support@letmebuddy.com.