User cancellation
- More than 24 hours before booking: full refund.
- 2 to 24 hours before booking: partial refund.
- Less than 2 hours before booking or no-show: no refund.
Buddy cancellation
If the buddy cancels, the user typically receives a full refund. Repeated buddy cancellations may affect account status.
Refund timelines
Refund processing may take 5–10 business days depending on the payment network and your bank (UPI, card, or wallet as applicable).
Disputes
For disputed cases, contact support@letmebuddy.com with your booking ID and details. LetMeBuddy may request evidence before a final decision.
Policy updates
This policy may be updated to comply with legal, operational, and safety requirements. Material changes will be communicated as required by law or through the app.
Last updated: February 22, 2026
If you have questions about this policy, contact support@letmebuddy.com.